ISO9001:2015主任审核员-美国Exemplar Global批准课程

清雅轩

ISO9001:2015主任审核员-美国Exemplar Global批准课程

课程天数：5天

课程价格：￥/

其他说明：可定制为企业内训

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课程介绍  INTRODUCE

五天课程  获得了美国质量认证认可委员会（RABQSA）的批准。学员成功完成本教程后，满足了RAB注册主任审核员所需的培训要求，可根据其所拥有的审核经验和审核管理经验，申请RAB注册审核员和注册主任审核员。本教程讲解ISO9001:2015标准，并以真实案例和练习，使学员掌握审核群的划分、审核计划、审核技巧、审核判定和审核报告等技能。

学员背景要求：

深入理解ISO9001:2015的要求和/或实施ISO9001:2015的工作经验。

参加人员：	培训教材：
管理代表，ISO9001:2015实施小组成员，第一、二、三方审核的内部审核员	每位参加人员将获得一套培训手册，包括案例分析

理解ISO9001:2015审核群；

学会审核计划、实施、报告和验证的基本方法和技能；

具备开展ISO9001:2015审核的资格;

具备管理内部审核或二方审核的能力;

使那些希望通过自己的能力贯彻ISO9001:2015的公司具备能力。

使那些已经实施ISO9001:2015标准的公司，在质量体系的维护 上更具置信度。

课程大纲  OUTLINE

★   对高层管理的挑战 质量的演 ISO9001:2015的审核要求 ★   质量管理的八条原则 ★   ISO标准的解说 ISO9001:2015标准术语介绍 ISO9001:2015标准内容概述 ISO9001:2015标准案例解析 ISO9001:2015标准小组讨论 ★   ISO9001:2015要求的概述 过程方法介绍 ISO9001:2015和ISO9001:2008的对比 ★   ISO9001:2015审核群的介绍 业务计划和管理评审审核群—模块A 过程监控和改进审核群—模块B 新产品开发审核群—模块C 供应审核群—模块D 管理和资源审核群—模块E ★   ISO9001:2015文件 文件要求、文件构成 过程文件化 文件评估指南 ★   高层管理的承诺和组织内的实施 高层管理的承诺 高层管理在实施中的作用

★   ISO19011认可准则介绍 ★   质量审核—作用和阶段 审核类型和相互关系 审核方法 审核经验 审核员的资格 ★   审核的计划和准备 目的和范围 ISO9001:2015审核计划 质量手册审核 ★   实施审核-阶段1 召开首次会议 开展审核 ★   实施审核-阶段2 撰写不符合项（运用8D法） 总结陈辞 ★   实施审核-阶段3 召开末次会议 ★   完成审核报告 ★   纠正措施和结案 ★   实施章程 ★   ISO 9001:2015注册公司的认可

满足EXEMPLAR GLOBAL 40小时主任审核员培训课程的要求

本课程满足EXEMPLAR GLOBAL 批准和认可要求：

EXEMPLAR GLOBAL course accreditation must meet the following requirements: EXEMPLAR GLOBAL witness of course delivery and audit as per EXEMPLAR GLOBAL course accreditation program requirements Evidence of a quality system by the course provider. An office audit must take place within six months of the course delivery witness audit Industry or sector specific requirements must be submitted to EXEMPLAR GLOBAL for approval Notification to EXEMPLAR GLOBAL in writing of planned changes to the course

本课程满足IATCA (国际审核员和培训认证协会)批准和认可要求：

This course meets the training portion of the requirements for RAB certification of individual IATCA QMS Auditors, IATCA QMS Senior Auditors, QMS Provisional Auditors and QMS Lead Auditors

课程实施策略：

•        Breakout Exercises　（小组练习）

–        The class will be divided into two or more teams of three to six people. The objective is to provide diversified auditing experience on each team.

–        The purpose of breakout exercises is to develop skills important to the audit process by having individuals or teams working on practical situations, such as evaluating a particular quality management system for conformance to ISO/TS 16949:2009, or conducting quality manual reviews.

•        Individual Presentations　（个人演讲）

–        Each attendee will have opportunities to make brief, prepared oral presentations. A registered auditor must be able to communicate effectively both orally (auditor, auditee, team leader, opening and closing meeting participant) and in writing (checklists, pre-audit planning, recording observations and nonconformities, audit report).

•        Evaluation of Individual Participation (参与程度评估)

–        Attendees will be evaluated on class participation, which encompasses the following aspects:

–        Asking meaningful questions in class

–        Sharing professional auditing experiences

–        Taking an active role in team exercises

–        Engaging in effective role-playing

–        Effective class participation provides the attendee with opportunities to demonstrate practical understanding of the many audit principles

•        Graded Exercises　（评分练习）

–        Graded exercises will be given to test understanding of subject matter discussed that day. Questions will be multiple choice or short essay style.

•        Role-Playing　（角色扮演）

–        Participants will have the opportunity to play the role of auditor/auditee, or lead auditor/lead auditee in simulated audit situations previously discussed in the classroom.

•        Final Exam　（最终考试）

•        This This is a two hour open book examination consisting of multiple choice, short narrative and several essay questions. The exam is designed to test auditees' judgment and understanding of auditing principles and practices as applied to the ISO 9001 and ISO/TS 16949 series guidelines and requirements. Participants will be able to use all materials supplied during the class for the final exam, specifically:

•        Student Personal Notes (from seminar)

•        Daily exercises

•        ISO/TS 16949:2009 specification

•        Course textbook

•        AIAG or equivalent reference material

Final Exam: No other materials are allowed

参加培训人员表现评估：

Exercises/Exam	Weighting
Final    Exam	90%
Graded    Exercises	10%
Passing    Grade	70%    (minimum)
Continuous Assessment
Attendance/Punctuality	20%
Contribution    and Participation	20%
Demonstrated    Understanding	20%
Communication    Skills (written, oral, listening)	20%
Personal    Attributes	20%
Passing    Grade*	70%    (minimum)

Attendees who fail the written examination will be allowed one retest (using a different test) provided they have passed the continuous assessment portion within 12 months of the last day of the course. Also, attendees who fail the continuous assessment portion must retake the course (or another registered course)

抱怨及申诉程序：

Student complaint and appeal procedures and forms are located in the students' training manual at the end of the Seminar Structure section. Any student complaints or appeals should be submitted using the printed procedures and forms.