★ 对高层管理的挑战
★ 质量管理的八条原则
★ ISO标准的解说
- ISO9001:2008标准术语介绍
- ISO9001:2008标准内容概述
- ISO9001:2008标准案例解析
- ISO9001:2008标准小组讨论
★ ISO9001:2008要求的概述
- 过程方法介绍
- ISO9001:2008和ISO9001:2000的对比
★ ISO9001:2008审核群的介绍
- 业务计划和管理评审审核群—模块A
- 过程监控和改进审核群—模块B
- 新产品开发审核群—模块C
- 供应审核群—模块D
- 管理和资源审核群—模块E
★ ISO9001:2008文件
★ 高层管理的承诺和组织内的实施
| ★ ISO19011认可准则介绍
★ 质量审核—作用和阶段
★ 审核的计划和准备
- 目的和范围
- ISO9001:2008审核计划
- 质量手册审核
★ 实施审核-阶段1
★ 实施审核-阶段2
★ 实施审核-阶段3
★ 完成审核报告
★ 纠正措施和结案
★ 实施章程
★ ISO 9001:2008注册公司的认可
|
满足EXEMPLAR GLOBAL 40小时主任审核员培训课程的要求
本课程满足EXEMPLAR GLOBAL 批准和认可要求:
EXEMPLAR GLOBAL course accreditation must meet the following requirements: EXEMPLAR GLOBAL witness of course delivery and audit as per EXEMPLAR GLOBAL course accreditation program requirements Evidence of a quality system by the course provider. An office audit must take place within six months of the course delivery witness audit Industry or sector specific requirements must be submitted to EXEMPLAR GLOBAL for approval Notification to EXEMPLAR GLOBAL in writing of planned changes to the course
本课程满足IATCA (国际审核员和培训认证协会)批准和认可要求:
This course meets the training portion of the requirements for RAB certification of individual IATCA QMS Auditors, IATCA QMS Senior Auditors, QMS Provisional Auditors and QMS Lead Auditors
课程实施策略:
• Breakout Exercises (小组练习)
– The class will be divided into two or more teams of three to six people. The objective is to provide diversified auditing experience on each team.
– The purpose of breakout exercises is to develop skills important to the audit process by having individuals or teams working on practical situations, such as evaluating a particular quality management system for conformance to ISO/TS 16949:2009, or conducting quality manual reviews.
• Individual Presentations (个人演讲)
– Each attendee will have opportunities to make brief, prepared oral presentations. A registered auditor must be able to communicate effectively both orally (auditor, auditee, team leader, opening and closing meeting participant) and in writing (checklists, pre-audit planning, recording observations and nonconformities, audit report).
• Evaluation of Individual Participation (参与程度评估)
– Attendees will be evaluated on class participation, which encompasses the following aspects:
– Asking meaningful questions in class
– Sharing professional auditing experiences
– Taking an active role in team exercises
– Engaging in effective role-playing
– Effective class participation provides the attendee with opportunities to demonstrate practical understanding of the many audit principles
• Graded Exercises (评分练习)
– Graded exercises will be given to test understanding of subject matter discussed that day. Questions will be multiple choice or short essay style.
• Role-Playing (角色扮演)
– Participants will have the opportunity to play the role of auditor/auditee, or lead auditor/lead auditee in simulated audit situations previously discussed in the classroom.
• Final Exam (最终考试)
• This This is a two hour open book examination consisting of multiple choice, short narrative and several essay questions. The exam is designed to test auditees' judgment and understanding of auditing principles and practices as applied to the ISO 9001 and ISO/TS 16949 series guidelines and requirements. Participants will be able to use all materials supplied during the class for the final exam, specifically:
• Student Personal Notes (from seminar)
• Daily exercises
• ISO/TS 16949:2009 specification
• Course textbook
• AIAG or equivalent reference material
Final Exam: No other materials are allowed
参加培训人员表现评估:
Exercises/Exam | Weighting |
Final Exam | 90% |
Graded Exercises | 10% |
Passing Grade | 70% (minimum) |
Continuous Assessment |
Attendance/Punctuality | 20% |
Contribution and Participation | 20% |
Demonstrated Understanding | 20% |
Communication Skills (written, oral, listening) | 20% |
Personal Attributes | 20% |
Passing Grade* | 70% (minimum) |
Attendees who fail the written examination will be allowed one retest (using a different test) provided they have passed the continuous assessment portion within 12 months of the last day of the course. Also, attendees who fail the continuous assessment portion must retake the course (or another registered course)
抱怨及申诉程序:
Student complaint and appeal procedures and forms are located in the students' training manual at the end of the Seminar Structure section. Any student complaints or appeals should be submitted using the printed procedures and forms.