ISO/TS16949和QS9000的背景 什么是ISO/TS16949? ISO/TS16949注册的理由 ISO/TS16949的历史和背景 TS16949是如何产生的 AIAG与TS16949标准的未来 IATF的注册过程 介绍审核群 ISO/TS16949业务体系 审核计划 审核群 管理体系链 如何审核APQP 工厂审核链 如何审核工厂审核链 如何审核其他审核群 | ISO/TS16949文件体系 文件审核 审核的计划和准备 目的和范围 ISO/TS16949审核计划 实施审核 召开首次会议 开展审核 撰写不符合项(运用8D法) 总结陈辞 召开末次会议 完成审核报告 纠正措施和结案 实施章程 ISO/TS16949注册公司的认可 |
培训日程安排:
Day 1 |
Introduction and Welcome |
Chapter 1: The Challenge for Top Management |
Chapter 2: Eight Quality Management Principles |
Break |
Chapter 3: ISO Standard and ISO/TS Technical Specification Explained |
Break |
Graded Exercise 1: ISO 9000:2000 Family of Standards |
Chapter 4: Overview of ISO/TS 16949:2009 Requirements |
Team Breakout 1: Exclusions |
Lunch |
Chapter 4: Overview of ISO/TS 16949:2009 Requirements: Clause 4 |
Chapter 4: Overview of ISO/TS 16949:2009 Requirements: Clause 5 |
Break |
Graded Exercise 2: Module A |
Chapter 4: Overview of ISO/TS 16949:2009 Requirements: Clause 6 |
Break |
Chapter 4: Overview of ISO/TS 16949:2009 Requirements: Clause 7 |
Graded Exercise 2: Module B |
Total Times for Day 1 |
Day 2 |
Answers to previous day's exercises |
Chapter 4: Overview of ISO/TS 16949:2009 Requirements: Clause 8 |
Break |
Graded Exercise 2: Module C |
Chapter 5: Introduction to ISO/TS 16949 Audit Trails |
Chapter 6: Documentation for ISO/TS 16949 |
Lunch |
Team Breakout 2: Documentation Review |
Chapter 7: Management of Audit Programs |
Chapter 8: Audit Planning and Preparation |
Break |
Team Breakout 3: Scope and Objectives (conducted in Chapter 8) |
Team Breakout 4: Readiness Review |
Total Times for Day 2 |
Day 3 |
Answers to previous day's exercises |
Break |
Graded Exercise 3: Quality Audits |
Chapter 9: Customer Specific Requirements |
Chapter 10: Performing the Audit |
Break |
Team Breakout 5: Opening Meeting (conducted in Chapter 10) |
Team Breakout 6: Conducting the Audit |
Lunch |
Chapter 11: Writing Nonconformity Statements |
Team Breakout 7: Writing Nonconformities (using CARs) |
Break |
Graded Exercise 4: Identifying Nonconformities |
Team Breakout 8: Customer Specific Requirements |
Total Times for Day 3 |
Day 4 |
Answers to previous day's exercises |
Chapter 12: Closing Meeting |
Team Breakout 9: Summary Statement and Closing Meeting |
Break |
Team Breakout 9: Summary Statement and Closing Meeting |
Chapter 13: Completing the Audit Report |
Lunch |
Chapter 14: Corrective Action and Close Out |
Break |
Team Breakout 10: Verification and Closeout |
Graded Exercise 5: Review |
Homework: Review Chapter 15: ISO/TS 16949:2009 Core Tools |
Total Times for Day 4 |
Day 5 |
Chapter 15: ISO/TS 16949:2009 Core Tools |
Chapter 16: Automotive Certification Scheme |
Break |
Presentations and Feedback |
Lunch |
Presentations and Feedback (continued) |
Final Exam |
Total Times for Day 5 |
|
Total Time for Seminar |
Timing will vary ± 30 minutes to schedule. |
There will be a 10 minute break in the evening after 4.30pm. |
满足EXEMPLAR GLOBAL 40小时主任审核员培训课程的要求
本课程满足EXEMPLAR GLOBAL 批准和认可要求:
EXEMPLAR GLOBAL course accreditation must meet the following requirements: EXEMPLAR GLOBAL witness of course delivery and audit as per EXEMPLAR GLOBAL course accreditation program requirements Evidence of a quality system by the course provider. An office audit must take place within six months of the course delivery witness audit Industry or sector specific requirements must be submitted to EXEMPLAR GLOBAL for approval Notification to EXEMPLAR GLOBAL in writing of planned changes to the course
本课程满足IATCA (国际审核员和培训认证协会)批准和认可要求:
This course meets the training portion of the requirements for RAB certification of individual IATCA QMS Auditors, IATCA QMS Senior Auditors, QMS Provisional Auditors and QMS Lead Auditors
课程实施策略:
• Breakout Exercises (小组练习)
– The class will be divided into two or more teams of three to six people. The objective is to provide diversified auditing experience on each team.
– The purpose of breakout exercises is to develop skills important to the audit process by having individuals or teams working on practical situations, such as evaluating a particular quality management system for conformance to ISO/TS 16949:2009, or conducting quality manual reviews.
• Individual Presentations (个人演讲)
– Each attendee will have opportunities to make brief, prepared oral presentations. A registered auditor must be able to communicate effectively both orally (auditor, auditee, team leader, opening and closing meeting participant) and in writing (checklists, pre-audit planning, recording observations and nonconformities, audit report).
• Evaluation of Individual Participation (参与程度评估)
– Attendees will be evaluated on class participation, which encompasses the following aspects:
– Asking meaningful questions in class
– Sharing professional auditing experiences
– Taking an active role in team exercises
– Engaging in effective role-playing
– Effective class participation provides the attendee with opportunities to demonstrate practical understanding of the many audit principles
• Graded Exercises (评分练习)
– Graded exercises will be given to test understanding of subject matter discussed that day. Questions will be multiple choice or short essay style.
• Role-Playing (角色扮演)
– Participants will have the opportunity to play the role of auditor/auditee, or lead auditor/lead auditee in simulated audit situations previously discussed in the classroom.
• Final Exam (最终考试)
• This This is a two hour open book examination consisting of multiple choice, short narrative and several essay questions. The exam is designed to test auditees' judgment and understanding of auditing principles and practices as applied to the ISO 9001 and ISO/TS 16949 series guidelines and requirements. Participants will be able to use all materials supplied during the class for the final exam, specifically:
• Student Personal Notes (from seminar)
• Daily exercises
• ISO/TS 16949:2009 specification
• Course textbook
• AIAG or equivalent reference material
Final Exam: No other materials are allowed
参加培训人员表现评估:
Exercises/Exam | Weighting |
Final Exam | 90% |
Graded Exercises | 10% |
Passing Grade | 70% (minimum) |
Continuous Assessment |
Attendance/Punctuality | 20% |
Contribution and Participation | 20% |
Demonstrated Understanding | 20% |
Communication Skills (written, oral, listening) | 20% |
Personal Attributes | 20% |
Passing Grade* | 70% (minimum) |
Attendees who fail the written examination will be allowed one retest (using a different test) provided they have passed the continuous assessment portion within 12 months of the last day of the course. Also, attendees who fail the continuous assessment portion must retake the course (or another registered course)
抱怨及申诉程序:
Student complaint and appeal procedures and forms are located in the students' training manual at the end of the Seminar Structure section. Any student complaints or appeals should be submitted using the printed procedures and forms.